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About GeekBuying

GeekBuying is one of the leading E-commerce websites delivering widest range of gadgets & consumer goods globally. One stop for all the leading brands available at your convenience.

At geekbuying.com we strive to achieve the highest level of “Customer Satisfaction” possible. Our cutting edge E-commerce platform, highly experienced diverse team, agile warehouse systems and state of the art customer care center provides customer with:

• Broader selection of products
• Superior buying experience
• On-time delivery of products
• Quick resolution of any concerns

GeekBuying Promise and Gurantee

1) Original goods with competitive price
GeekBuying has abundant manufacture resources in China which can supply us the original items with the best quality
and the most competitive price. Especially in the fields of TV BOX category, GeekBuying is the first professional website
among all Chinese companies offering the specific technical supports.
This is why we can stand out among the fierce competition nowadays.
2) 100% Strict Quality Control and expedited shipment
All of the items selling on GeekBuying website even the small gadgets will be double checked and tested by our quality
control team before they are sent out. We have numerous goods stock in warehouse ready to be shipped to worldwide.
Therefore, shipping in 24 hours is not a kind of dream anymore for certain goods.
3) Free shipping with guaranteed couriers
GeekBuying is choosing and cooperating with the most reliable shipping couriers. Customers not only enjoy free shipping
for almost all of the items on GeekBuying but also experience kinds of safe, fast and guaranteed shipping methods. Your
beloved items are always packed well and nicely by our professional warehouse staff.
4) Excellent Customer Service Reputation
GeekBuying has established an excellent customer service system with a well trained service team. Contacts can be found
on Contact Us Page for customers’ specific inquiries and normally service people will get back to you in 24 hours. Highly
customer satisfaction reviews can be found on the authoritative site Resellerratings.com
It’s worth mentioning that experienced English customer service representatives are available
here for customers.
Call center: 86-0755-23943772
Phone Reception Hours: Sun. to Fri. 21:00-06:30, EST
5) 1 Year free repair Warranty
For electronics, customer can enjoy the 12-month free repair warranty on Geekbuying. And for all we know, very few of
the companies can give out such long-period warranty as the high expense of the repair handling fee. While for
Geekbuying, devoting ourselves to helping and satisfying our respected customers is our permanent goal.
6) Secure payment and information confidential Principle
Geekbuying is using the international safe mode of payment methods including PayPal, QIWI, western union and Credit
card. Customers can be assured the purchase on our website and all of the buyers’ information is strictly confidential on

Geekbuying FAQs

What is ES and UK Warehouse

GeekBuying has local warehouses in Spain & the United Kingdom. Goods ordered from these warehouses are shipped within 48 Hrs and sent directly to you.

Note:Items ordered from different warehouses cannot be purchased in the same order.

Do I have to pay shipping if I order items from local a warehouse?

If you are shipping your order to the same country as the warehouse, shipping will likely be free.If your order is being sent to a different country shipping fees will apply. However, for many products less than 2kg global shipping is free.

How long does it take for my orders to be shipped?

Orders placed from local warehouses being sent to the same county as the warehouse will be shipped within 48 Hours.Items ordered from locations outside the country of the local warehouse will ship within 3-7 days. You can track your order in the “Order Status” section. If you have any queries, feel free to contact our customer service.

Will I need to pay custom duties or taxes on my orders?

Items shipped from all our warehouses are not subject to export taxes. However, if you are shipping an item from one county to another you may be subject to pay local taxes and custom duties on said item. The customer is solely responsible for these expenses.

Do you ship to remote areas?

Yes, GeekBuying delivers goods globally. The fees & the duration of the shipment will vary depending upon the method of shipment selected. For more details about shipping.

What do I do if I have a query after receiving an order?

You can send an email to our after-sales support team at service_aftersale@geekbuying.com or you can directly call our customer service department.

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